Welcome to
Msbcounselling
Counselling in Guildford, Surrey and surrounding areas.
Q & A
most commonly asked questions.
What the difference between Counselling and Psychotherapy?
Although these are really interchangeable terms, generally Counselling is more offering insights and support to finding ways to help deal with problems and challenges in the present day. Psychotherapy is often more longer term where the past is explored to help understand how it may be impacting within current day issues.
Do you only work with neurotypical clients ?
I work with both neurotypical and neurodivergent clients, including Autism and Adhd. We can discuss your needs and how I can accommodate them prior to starting therapy. These can be discussed within the 30 minute free consultation, if you prefer. Please see more within the contact me page.
What are your Fees?
£60 per 50 minute session, I also offer a low cost option which can be discussed to see if this meets your needs.
Sessions are usually weekly sessions, although other frequencies are considered.
You may choose a set number of sessions or leave them open-ended, whatever is your preference, or, we can discuss this within my free 30 minute telephone or Online consultation.
What can I expect from counselling?
In counselling, you can expect a safe and non-judgmental space to explore your thoughts, feelings, and concerns. I will actively listen, provide support, and help you gain insight into your emotions and behaviours. The aim is to empower you to make positive changes, develop coping strategies, and improve your overall well-being.
Can I swear during sessions?
This is a place to be your true self. If you use a lot of swear words in your everyday description, then that's you. If you don't like using them, then that's you too. I am about accepting you as the unique individual you are, whether you prefer to swear or prefer not to.
How do I know if counselling is right for me?
Deciding to seek counselling can be a personal choice, and it is important to feel comfortable and ready to engage in the therapeutic process. If you are experiencing emotional distress, struggling with relationships, or facing challenging life circumstances, counselling can provide valuable support. It may be helpful to discuss your concerns so we can assess your needs and guide you in making an informed decision.
What if I don't feel comfortable or don't connect with my Counsellor?
Establishing a strong therapeutic relationship is crucial for effective counselling. If you don't feel comfortable or don't connect with me, it is important to communicate this openly. I will understand and respect your decision and may suggest alternative counsellors or approaches that may better suit your needs. Building trust and feeling understood is vital to the success of counselling, so finding the right therapist is essential.
How long does counselling take?
The duration of counselling varies depending on your individual needs and goals. Some people may find relief and achieve their desired outcomes in a few sessions, while others may require longer-term therapy. I will work collaboratively with you to determine the appropriate duration and frequency of sessions based on your progress and evolving needs.
Is everything I share in counselling confidential?
Confidentiality is a fundamental aspect of counselling. I am bound by professional ethics and legal obligations to maintain your privacy and protect the information you share. However, there are exceptions to confidentiality if there is a risk of harm to yourself or others, or if required by law. I will discuss these exceptions and the limits of confidentiality with you during our initial sessions.
What happens if I need to cancel a session?
That's no problem as long as adequate notice is given. Please note, I do operate a 48hr cancellation policy, where late cancellations may incur full charge.
What is a certified Online Counsellor?
This means I have been accredited for completing 80hrs of training specifically for understanding and working with you through Online and Telephone mediums. Recognising the challenges involved, understanding different platforms, maintaining confidentiality and how I can still offer you my best service within these mediums, without compromise.
How is my information kept safe?
In my counselling practice, confidential material is of utmost importance and will be handled with care. The storage and disposal of any sensitive information is critical to maintaining your privacy and trust.
Confidential material is typically stored in secure and locked filing cabinets or on electronic databases with restricted access. These storage systems ensure that only authorised personnel have the ability to retrieve or view your information.
I also adhere to legal and ethical guidelines regarding the retention and disposal of confidential material. These guidelines are part of my professional standards, with the overarching goal being to protect your confidentiality and privacy.
ICO Registered.
I am registered with I.C.O. (Information Commissioner's Office) abiding by the GDPR privacy laws and regulations, to ensure any information is kept securely and destroyed safely when no longer required.
Registration no: ZA803585
B.A.C.P. Affiliation
I am a registered member of British Association of Counsellors and Psychotherapists and adhering to their Ethical Framework, including maintaining client confidentiality controls.
M.B.A.C.P. Registration no: 00951712
Online Platform
I use an online platform which is GDPR and HIPIAA compliant, with encryption technology to protect your data. No third party can access any live session and no personal information is ever stored via this platform. Additionally, there is no download or any app required, you just click the personal link I send, it's that simple.
Data Controller
msbcounselling and Ionos.co.uk for more information please see: Privacy Policy
Questions regarding data protection can be directed to data protection officer:
IONOS Cloud Ltd.
The Data Protection Officer Discovery House 154 Southgate Street Gloucester GL12EX
or by e-mail to privacypolicy@IONOS.co.uk
© MSBCounselling.co.uk All rights reserved.
We need your consent to load the translations
We use a third-party service to translate the website content that may collect data about your activity. Please review the details in the privacy policy and accept the service to view the translations.